Privacy Policy

ArcFlow Agency, 46 Westgate, Cleckheaton, West Yorkshire, BD19 5EY, United Kingdom

Email: privacy@arcflowagency.com

Contact details you provide (first name, last name, email address, optional phone number); details about your situation (type, approximate amount, time elapsed, documentation available); technical data such as IP address, browser type and device information; cookies and similar technologies, including the Meta Pixel where you have consented.

To provide you with free information about your situation, to put you in touch with a qualified expert, to operate and secure this website, and — with your consent — to measure the effectiveness of our advertising.

We process your personal data on the basis of your explicit consent (Art. 6(1)(a) UK GDPR / EU GDPR), given via the checkbox on our form and via our cookie banner. Essential technical processing is based on our legitimate interest in operating a secure website (Art. 6(1)(f)). You may withdraw consent at any time with effect for the future.

Meta Platforms Ireland Ltd. (Meta Pixel, advertising measurement); Google Ireland Ltd. (analytics and fonts); our hosting provider. Where data is transferred outside the UK/EEA, we rely on adequacy decisions or Standard Contractual Clauses. Information you submit may be shared with qualified professionals in our network solely to respond to your request.

We retain your personal data for 24 months from your last contact with us, unless a longer period is required by law. Afterwards it is deleted or anonymised.

You have the right to access, rectification, erasure, restriction of processing, data portability, and to object to processing. You may also withdraw your consent at any time. To exercise your rights, email privacy@arcflowagency.com.

You have the right to lodge a complaint with a supervisory authority, in the UK the Information Commissioner's Office (ico.org.uk), or the data protection authority in your EU country of residence.

This policy is governed by the UK GDPR and the Data Protection Act 2018. For users in the EU/EEA, the EU GDPR also applies.